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YOUR ACCOUNT WITH CES
- All CES accounts are issued with net 30 day terms. Accounts that are not kept current will receive a 5 day grace period on open invoices. Accounts will automatically be placed on credit hold after the five day grace period.
- Orders on past due accounts will be held in our system until past due invoices have been cleared and paid.
- Orders on past due accounts will be accepted, but the orders will not ship until the account has been made current.
- Orders will be held for 30 days and then automatically cancelled if the account remains past due.
- When speaking to your CES representative to place an order, any account past due will be automatically connected to our credit department for resolution. Your CES representative will not be able to override automatic credit holds.
- Accounts placed on credit hold will be reviewed and released by our Credit Department.
- CES requires that all orders be confirmed by our customers prior to shipment. CES will provide a quote prior to shipment indicating the items ordered and the price for shipping and fuel surcharges. All orders must be authorized via purchase order, signed fax, or email.
- CES can mark any account as "Purchase Order Required". If your organization requires purchase orders, CES will gladly enforce this policy. Please contact our accounting department to set this policy in place.
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